Winter Hooded Long Sleeve Color Matching Letter Graphic Loose Sweater Dress

One Size:
Bust 116-132 | Waist 110-126 | Length 83 | Sleeves 45

Acrylic

Hand wash. Tumble dry low or air dry.

How long does shipping take?
Shipping generally takes between 10 – 30 business days depending on your location. You will receive full tracking number so you can track your order and monitor when it will arrive.

What countries do you ship to?
At this time, we currently ship to the United States. We are working on major European countries, Canada, Australia, New Zealand & all major South American countries, we will keep you updated.

What couriers do you use?
We use a number of different couriers depending on where you are located including USPS, FedEx, UPS & more.

SHIPPING GUARANTEE
Mizz Sweetie World support full refund or resend if your package hasn't been delivered successfully 45 days (60 days for Brazil only) later since its shipping out according to the tracking information.

At Mizz Sweetie World, we make sure every piece of clothing is well packed and dispatched, and every change is timely communicated to avoid any inconvenience to our customers. We suggest you make sure all items are well-received and are not damaged/faulty when you receive your packages.

You can request Mizz Sweetie World a refund for one of the reasons listed below, please kindly review our policy below:

1. For the damaged, defective, or incorrectly sent items

Conditions when Mizz Sweetie World will conduct a resend or refund for you:

1.1 Wrong style, color and size received.

1.2 Damaged/faulty items received.

*Please note that: 1. There will be slight differences in the colors of pictures versus the original due to the lighting and different screen features. 2.The material of items shall be subject to the description and real pictures in the description. 3.Quality issues do not include thread problems. 4.The odor problem of special fabrics will be eliminated after standing for a few days or washing with water.

In case you've received an order under the conditions above, please notify us with an image of the original receipt within 2 days of receiving your order to Mizz Sweetie World Contact Us form or info@mizzsweetieworld.com. If the originally ordered product variant is available in stock, we will conduct a resending, or a refund based on communication. The refund will be returned.

Please make sure you notify us within 3 days of receiving the order by applying for a refund or resending on www.mizzsweetieworld.com.

We will reply to your request within 72 hours during weekdays. If the refund is confirmed, you will get the refund back within 3 – 15 business days.

2. For the unwanted items

Mizz Sweetie World allows our customers to return the unwanted items but they shall be in their original condition in the original packaging, (Please kindly note that bodysuits, swimwear, and underwear items are non-returnable). Clients will be responsible for the charges of freight in and out.

We do not offer Freight To Collect (FTC) service for the packages returned to us.

In case you've received an item you don't want, please send out the item through a local post office, as importation tax may occur if the order is shipped by express shipping (DHL, FedEx, UPS, TNT, EMS, DPEX).

20% restocking fee is to be charged for your returning items or we may decline the entire return.

Please be noted that for unwanted items, refund will be returned to you within 3 – 15 business days.

If you want to return the items other than the reasons specified above, please instantly contact us at Mizz Sweetie World Contact Us form or info@mizzsweetieworld.com. Our customer service department will be happy to assist you. Please note that any returns without Mizz Sweetie World confirmation will not be issued.

To initiate a return, please see Contact Us form or info@mizzsweetieworld.com.

At Mizz Sweetie World, we make sure every piece of clothing is well packed and dispatched, and every change is timely communicated to avoid any inconvenience to our customers. We suggest you make sure all items are well-received and are not damaged/faulty when you receive your packages.

You can request Mizz Sweetie World a refund for one of the reasons listed below, please kindly review our policy below:

1. For the damaged, defective, or incorrectly sent items

Conditions when Mizz Sweetie World will conduct a resend or refund for you:

1.1 Wrong style, color and size received.

1.2 Damaged/faulty items received.

*Please note that: 1. There will be slight differences in the colors of pictures versus the original due to the lighting and different screen features. 2.The material of items shall be subject to the description and real pictures in the description. 3.Quality issues do not include thread problems. 4.The odor problem of special fabrics will be eliminated after standing for a few days or washing with water.

In case you've received an order under the conditions above, please notify us with an image of the original receipt within 2 days of receiving your order to Mizz Sweetie World Contact Us form or info@mizzsweetieworld.com. If the originally ordered product variant is available in stock, we will conduct a resending, or a refund based on communication. The refund will be returned.

Please make sure you notify us within 3 days of receiving the order by applying for a refund or resending on www.mizzsweetieworld.com.

We will reply to your request within 72 hours during weekdays. If the refund is confirmed, you will get the refund back within 3 – 15 business days.

2. For the unwanted items

Mizz Sweetie World allows our customers to return the unwanted items but they shall be in their original condition in the original packaging, (Please kindly note that bodysuits, swimwear, and underwear items are non-returnable). Clients will be responsible for the charges of freight in and out.

We do not offer Freight To Collect (FTC) service for the packages returned to us.

In case you've received an item you don't want, please send out the item through a local post office, as importation tax may occur if the order is shipped by express shipping (DHL, FedEx, UPS, TNT, EMS, DPEX).

20% restocking fee is to be charged for your returning items or we may decline the entire return.

Please be noted that for unwanted items, refund will be returned to you within 3 – 15 business days.

If you want to return the items other than the reasons specified above, please instantly contact us at Mizz Sweetie World Contact Us form or info@mizzsweetieworld.com. Our customer service department will be happy to assist you. Please note that any returns without Mizz Sweetie World confirmation will not be issued.

To initiate a return, please see Contact Us form or info@mizzsweetieworld.com.

1. Mizz Sweetie World accepts order cancellation within 24 hours after payment but before items are shipped.

2. Over 24 hours but before the items are shipped, if you still want to cancel the order for personal reason, 10% of the handling fee will be charged, which will be directly deducted from your refund amount.

3. Please kindly note that the above rules do not include label customized items, which are not cancelable.

You are able to submit a cancellation request from the order list. Mizz Sweetie World will agree or refuse your request according to the state of your order. If the order is canceled, you will get the refund within 3 -15 business days.